Workplace deaths due to violence rank second only to vehicular accidents in causes of on-the-job fatalities. To avoid the consequences of these violent acts, each employee must be able to recognize the signs of violence and know how to guard against it.
- The causes and warning signs of workplace violence.
- Responding to violent acts, such as: reporting acts, not retaliating, initiating conflict communication skills, following security procedures and crisis plan, etc.
- Common sense guidelines to protecting yourself.
- Enhancing workplace harmony and using the prescribed channels for handling complaints.
Leader's Guide...